Terms and Conditions

PHOTO ID

For the security of all our guests you will be asked for photo ID on check in.

DEPOSITS

In order to make a reservation we require a deposit as set out below:

Credit Cards

For your convenience, to save sending funds you can give us your credit card number and expiry date. By giving us your credit card details you are authorising us to charge it in full for your accommodation. In practice your card will not normally be charged until the arrival day to give you the option of paying by some other method, unless you have a pre-paid rate, in which case the full amount will be charged on the day of the booking. Please note that final accounts settled by credit card are subject to a 5% surcharge.

Cleared Funds

i.e. cash, cheques or travellers cheques

From 1-2 night stays: 1 night
From 3 nights and above: 50% of total stay
Groups/Agency bookings: payment in full prior to arrival

Please note that you are still liable for the accommodation in full as set out below in CANCELLATION POLICY.

CANCELLATION POLICY

It is recommended you take out Holiday Cancellation Insurance from your travel agent to cover every likely eventuality.

When you book accommodation you are entering a legally binding contract. If you have to cancel your trip or fail to take up the accommodation, for whatever reason, you will be liable in full to the accommodation provider, in this case Melita House Hotel.

If you are forced to cancel your booking please telephone us immediately and obtain a Cancellation Number from us.

If you have a refundable rate, every effort will be made to re-let the accommodation. If we succeed in re-letting it there you will be liable for an administration charge equivalent to one night’s stay. If the accommodation is not re-let you will be liable in full.

On signing our registration form or by placing a reservation you are agreeing to be bound by the above Terms & Conditions.

For the avoidance of doubt, if there are missing, confusing or conflicting provisions between these Terms & Conditions and any translated version, these English Terms & Conditions will prevail.