Where is the hotel located?
| Victoria close to the Railway Station. Please see the map. The location is ideal for sightseeing or if you are on business. |
Which is the closest underground Station?
| Victoria or Pimlico are approximately the same distance. |
What star rating is the hotel?
| We are rated 3 Stars with the Visit Britain, the National Tourist Board. |
What time is check-in and check-out?
| Check-in is at noon and check-out is at 10.30am. |
What time is breakfast served ?
Can I check-in after 10pm?
| Yes but please let us know. |
Can you book Sightseeing tours or Theatre tickets?
| Yes. Please enquire at the Reception desk on arrival. |
Do you have a Direct Dial telephone in the rooms?
| Yes. Please ask for an outside line on arrival. |
Can I access the internet?
| Yes. You can access the internet from the room with your own laptop. This can be wireless or through the modem point. Charges apply. |
Where is the closest Internet Café?
| “Pimlico Village”, on the corner of Belgrave Road/Lupus Street, about 5 minutes walk from our Hotel. |
How far is Buckingham Palace and when is it open to the public?
| It takes about 10 minutes by bus and is open to the public Mid July - September. |
How far is Westminster Abbey/Houses of Parliament/London Eye?
| 10 minutes by bus No 24 or walking it takes 20 minutes. |
What time does the underground service start on Sundays?
| 07.00am from Pimlico. Earlier from Victoria. |
How do we reach the hotel from…
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Victoria Station: Even though it is a 5-7 minute walk, we advise you to take a taxi the first time, especially if you have luggage or it is raining. The cost is around £5.
Heathrow Airport: A taxi costs £40-£50. You can take the underground to Victoria Station. Fares from £4. You can take a bus direct to Victoria Station, fares from £12.
Gatwick Airport: The Gatwick Express Train will take you straight to Victoria Station. The cost is about £17.
Stansted Airport: The Stansted Express Train will take you to the Liverpool Street Station (fares from £18). You can then take the underground to Victoria or a taxi from there. Some trains stop at Tottenham Hale. If they do get off there and get the Victoria Line underground to Victoria Station. This saves time. Alternatively get a bus from the airport which will take you straight to Victoria Station (fares from £12). If you arrive late at night take a bus every time.
Luton Airport: You can take a bus which will take you straight to Victoria Station (fares from £12), or you can take a train to St. Pancras (fares from £15). From there take the underground to Victoria Station. St. Pancras International: A taxi costs £18-£22. Alternatively take the Victoria Line underground to Victoria / Pimlico (fares from £4).
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Do you have a restaurant in the hotel? Are there any nearby?
| We serve Breakfast only but there are some 2000 restaurants within walking distance. All price ranges and types are well represented. Hot drinks are available in the Dining Room, during Reception hours. |
Do you provide tea/coffee making facilities in the hotel?
| Tea and Coffee are available for purchase in the Dining Room. |
What type of payment do you accept?
| Cash, Travelers Cheques in pounds, Credit Cards with a 5% surcharge, US Dollars and Euro. |
Do you have parking facilities in the hotel?
| There is a public car park about 5 minutes from the hotel. At certain times parking is free outside the hotel, please enquire on arrival. |
Do you have an electrical adapter to convert to 240v from 120v?
| You can buy one inexpensively nearby. We will lend you one if available. You have a 120v shaver point in the bathroom. |
Where can I get a taxi?
| Taxis can be hailed at the corner of Belgrave Road and Charlwood Street. |
Where is the closest Supermarket?
| Tesco on Warwick Way, or Sainsbury’s on Wilton Road, are 5 minutes walk from the hotel. |
Where is the closest ATM or cash point?
| On Vauxhall Bridge Road you can withdraw cash with your credit card and pin number. Barclays and HSBC Banks. |
Can I use my calling card from the room?
| Calls from calling cards with the 0800 access number cost £1 per call. The calls from calling cards with the local access number are charged as local calls. |
Do you provide facilities for faxing?
| Yes but there is a charge for this service. |
Do you provide laundry facilities?
| No but there is a launderette and a Dry Cleaner about 2 minutes from the hotel on Churton Street. |
What time is the changing of the guards?
| 11.00am at Buckingham Palace or try Horseguards at the same time. |
What are your terms and conditions?
